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Customer Reviews for Chastang Ford Houston, TX

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At Chastang Ford in Houston, TX, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at Chastang Ford, allow us the opportunity to earn your business.


The whole experience was great. Carl is an excellent example of a person who is truly customer oriented. We truly enjoyed the personnel and treatment. They should be the poster child for Ford. We never felt pressured to make a deal. We were given ample time to look at the truck and have all our questions answered. Once again thank you and we are enjoying the new truck.
Jeryy W. 2012  Ford   F350 Super Duty

Excellent Job.
Craig S. 2014  Ford   Escape

Love Chastang!
Cody R. 2014  Ford   Explorer

Great sales experience and a very friendly and helpful staff. Will definitely send friend to Chastang in the future.
Mike R. 2013  Ford   Explorer

I always have the best experience at Chastang Ford. From the service writers (Lorraine), to the techs, even to the service foreman (Jeremy). Everyone is always so helpful Premium maintenance plan is the best.
Stephen W. 2012  Ford   Explorer

We did not visit the dealer at all. We made all arrangements over the telephone.
Bonostrum II LLC 2013  Ford   Transit Connect

Chastang was great. Chastang went above and beyond to get problem resolved.
Todd K. 2010  Ford   F150

VERY GOOD.
Thurmond G. 2013  Ford   F150

It was Great!
Danny B. 2013  Ford   F250 Super Duty

Great Service throughout entire process.
Arthur W. 2013  Ford   Explorer

Absolutely the best car purchase experience! Art Flores and the Chastang team were terrific to deal with: professional, courteous, efficient and attentive to what my husband and I were looking for in our new vehicle. We have already recommended Chastang Ford to others and will continue to do so.
Diane N. 2013  Ford   Escape

Chastang Ford was the only dealer that I have dealt with who committed to promises and pricing over the phone without changing the deal when I would commit. It is a shame that I had to go to the Houston area from New Orleans to purchase my truck.
George F. 2012  Ford   F250 Super Duty

Very professional staff. Great experience. Will recommend Chastang Ford to my friends and family.
Michael C. 2013  Ford   F150

Lorraine is the main reason I will continue coming back, great job!
Adrian K 2008  Ford   Mustang

Keep up the great work!
Gregory N. 2013  Ford   F150

Knowledgeable staff, excellent service. Matched pricing from another dealership.
Kevin A. 2012  Ford   F350 Super Duty

Excellent staff and great top notch customer service!
Walter S. 2013  Ford   F150

Easiest vehicle buying experience I've had. I have purchased several vehicles over the past years and this has been the best.
Daniel G. 2012  Ford   F350 Super Duty

Outstanding service and staff. Jeremy, Lorraine, David and Brenda always go the extra mile. It's like dealing with family. Highly recommend Chastang Ford.
Ron's Homestyle Foods Inc 2010  Ford   Transit Connect

Excellent and very experienced and honest people.
Michael R. 2013  Ford   F150

Great Job.
Dan M. 2013  Ford   Escape

I would definitely recommend Chastang Ford to all of my friends and family. The customer service there exceeds any other I've dealt with; and would be coming back to purchase future vehicles with them.
Heidi R. 2013  Ford   F150

Chastang Ford was great. Ed Miller was the salesman that worked with me. Very good. Knew his stuff. Great job all around!
Warren L. 2013  Ford   F250 Super Duty

Keep up the good work.
Gary S. 2013  Ford   F150

Dan and Randy were awesome during our buying experience. We couldn't ask for a better buying experience.
Chris K. 2013  Ford   F150

Ed Miller and the entire staff at Chastang Ford are top notch! Great experience.
Gulf States Materials Inc. 2013  Ford   F250 Super Duty

Fast, efficient, quality work.
Weldon W. 2011  Ford   F150

Excellent staff & service!!!
John D. 2013  Ford   Explorer

The entire staff is great!!! Will definitely be returning in the future. Thank you Art Flores for all of your help.
Albert G. 2013  Ford   Edge

My truck buying experience with Chastang Ford was fantastic. I usually hate buying vehicles because the typical retail experience insults my intelligence and takes too much time. At Chastang, you guys changed all that. The casual approach and friendly atmosphere was very appealing. No balloons, no blow up apes on the roof and no pressure...just great truck buying experience. Debbie and I loved working with Art Flores. He knew his stuff and I believe we talked more about baseball than we did the truck. It was fun and we feel like we made a friend. WE will be back to Chastang for our next Ford purchase. Thanks for a great truck buying experience.
Rick B. 2013  Ford   F250 Super Duty

My sales experience was the best I've had in my entire car buying experience. The Chastang Ford staff was helpful, attentive, knowledgeable & professional. The sales process was timely, efficient, smooth & fun. It was an excellent customer experience overall.
Meredith R. 2013  Ford   Explorer

Awesome
Westbrook Manufacturing LLC 2013  Ford   F250 Super Duty

Thank you!!! You guys made me feel comfortable with the whole buying experience. I definitely felt trust and honesty through the whole process. Chastang answered all my questions and I felt appreciated.
Karina M. 2013  Ford   Explorer

Very good.
Patrick M. 2013  Ford   F150

Excellent
Charles G. 2013  Ford   Edge

All involved were polite and knowledgeable.
Jason S. 2013  Ford   F250 Super Duty

Great experience. Salesmen and team were outstanding
Ernest L. 2012  Ford   F150

Best new car buying experience EVER thanks to Art and the guys at Chastang Ford!!!Very easy to deal with!!!
Dennis S. 2013  Ford   Edge

This was a good experience.
Thermo-King of Houston 2013  Ford   Transit Connect

Same excellent service as always! I wouldn't dream of going anywhere else!
Ross V. 2012  Ford   F150

Worked out great, found the truck I wanted online, whole process went smoothly.
Hal A 2012  Ford   F250 Super Duty

Chastang Ford was excellent and made it very easy to purchase a vehicle.
Drake S. 2013  Ford   Edge

Fantastic!!!!
Hart Heat Transfer Products, Inc 2012  Ford   F150

The Expedition is my 3rd vehicle purchased from Chastang Ford and it won't be my last. Great experience and good people!
Brian G. 2013  Convenient   Expedition

There location is very convenient.
Vernon P. 2012  Ford   Expedition

Joe Chastang Ford is the BEST I've ever dealt with!!
Barney B. 2013  Ford   F150

Spectacular!
Houston Automotive Dealers Assoc. 2013  Ford   Explorer

The people at Chastang were second to none. They were more than accommodating and also very fair on my trade in. I would like to note the special care and attention that was given to me by Art (Sales Rep), Jesse (General Sales Mgr.), Mike (Sales Mgr.) and the credit rep for taking care of me in my new vehicle purchase.
Gordon H. 2013  Ford   F150

Purchased the vehicle over the internet. Everything was as described. Went off without a hitch. Very satisfied.
Roy R. 2013  Ford   Explorer

Brilliant!
Tor M. 2013  Ford   Escape

Art Flores was wonderful. Made our trip from Baton Rouge to Houston to buy this Explorer worth the trip.
Sherry E. 2013  Ford   Explorer

Brenda was extremely helpful in making sure my vehicle was taken care of as well as in a timely fashion. Being that a part had to be picked up she assisted me in getting a rental car so that I didn't have any hiccups in my work day. I would and already have referred Chastang and Brenda to multiple of my friends.
Warren T. 2012  Ford   F250 Super Duty

Dan Miller is an extremely helpful and professional representative of Chastang Ford.
Insultherm Inc 2012  Ford   F250 Super Duty

Great sales team. The best Finance guy I have ever used.
GSD Trading USA Inc. 2012  Ford   F350 Super Duty

Art Flores was a great salesperson and Chastang Ford was a fine dealership.
Champion Industrial Sales Co 2012  Ford   F150

Enjoyable!
Hurless C. 2013  Ford   F150

Art Flores made the process very easy. This was my first Ford purchase.
Helen H 2013  FORD   EDGE

Their sales person and finance manager was prompt, courteous, and I was very please with my purchase from Chastang Ford.
Tom    

Nice people. Pleasant experience.
David    

Carl & Mike where the absolute best! Our experience with the Chastang Ford family was the absolutely great. I have driven Lincoln and Ford vehicles since joining the military 25 years ago and now that I am retired and back in Houston I will go back the Chastang Ford from now on. Great Job Guys!
Colonel (Retired) Ros Dixon   Ford   F-150

Carl and Mike, you guys are awesome! I had a bad experience at a previous dealership and walked away. I was nervous at first, but you guys made me feel comfortable with the whole buying process. Thank you so much for your excellent customer service! Very detailed and helpful with all my questions. I'm definitely recommending you guys to family and friends!
Karina Mayorga    

Great service from the get go! The staff are very knowledgeable & friendly, took the stress out of purchasing a vehicle. I highly recommend Chastang Ford to all of my friends and family!!
   

My son loves his new Escape! Chastang was very helpful and made the process very easy and made sure we were comfortable the time we were there. Randy & Mike were great! We will be using them for a long time!
Terrance Wood   Ford   Escape

I love my new F150! Everyone was fantastic at Chastang, Art my sales guy was phenomenal! He was informative about my new vehicle, down to the smallest detail. It was nice to know how to use all of the features before I left, instead of sitting in the driveway and fumbling through the book later. Well Done! As someone who deals with the public daily, your service is top notch, and you have created a lifelong customer, and avid spokesperson for your dealership!
  Ford   F-150

DEALER INFORMATION

Chastang Ford
6200 North Loop East
Houston, TX 77026
Phone: (800) 856-9462

Sales Hours

Mon: 8:00a - 7:00p
Tues: 8:00a - 7:00p
Wed: 8:00a - 7:00p
Thurs: 8:00a - 7:00p
Fri: 8:00a - 7:00p
Sat: 9:00a - 3:00p
Sun: Closed

Service Hours

Mon: 7:00a - 7:00p
Tues: 7:00a - 7:00p
Wed: 7:00a - 7:00p
Thurs: 7:00a - 7:00p
Fri: 7:00a - 7:00p
Sat: 8:00a - 3:00p
Sun: Closed
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